The C.A.L.L. Helpline

Mental Health Helpline For Wales
Community Advice & Listening Line - Offering a confidential listening and support service


  • Call free on 0800 132 737

  • Text help to 81066


Mind Cymru
For information on types of mental health problems, where to get help, medication, alternative treatments and advocacy. 



For mental health and social change - We work with people who are experiencing challenges with their mental health, and with communities who want to create a greater sense of connection, ownership and wellbeing in the places that they live.


Samaritans Cymru
A safe place for you to talk.


Papyrus UK
The UK Charity for the prevention of young suicide.


  • Call free on 0800 068 4141 (Monday to Friday, 10am to 10pm, and 2pm to 10pm on weekends and bank holidays)


Information, advice and advocacy helpline for children and young people up to 25 years old. We are open 8 am to midnight, 7 days a week. You can contact us by phone, email, SMS text and instant messaging. Meic is confidential, anonymous, free, and just for you.


  • Call free on 0808 80 23456

  • Text 84001

THE BRITISH RED CROSS Coronavirus (Covid-19) support line
If you’re at home and finding it hard to access food or medication, or you are feeling lonely or worried, call our coronavirus support line today. 

  • Call free on 0808 196 3651


Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

  • Text SHOUT to 85258 to talk to someone

CALM (Campaign Against Living Miserably)

Our helpline is for people in the UK who are down or have hit a wall for any reason, who need to talk or find information and support.problems. 

  • Call free on 0800 58 58 58



Help and advice. for children and young people under 19. Phoneline, online message board, and chat service.

  • Call free on 0800 1111 - The number will not show up on your phone bill


Guidance on how to deal with or put off any of the financial effects you might be suffering from due to the coronavirus (COVID-19) outbreak in one place, so you can find it more easily

  • Call free on 0800 138 7777



'Everyone making the most of their money and pensions'


For specific support and advice in Wales


We work for people in housing need by providing free, independent, expert housing advice and we campaign to overcome the barriers which stand in the way of people in Wales having a decent, secure home.